We show you, step by step, the windows you will see in your mail program.
Choose your operating system
Windows 10 / 11
Mac (macOS)
iPhone / iPad
Android phone / tabletAll guides at a glance
Already know which program you use? Go straight to the guide.
| Program | Set up a new account | Video |
|---|---|---|
| Windows 10 / 11 | ||
| Newer OutlookA small window that only asks for the email address. Outlook 2019, 2021, 2024, Microsoft 365 and updated Outlook 2016. | IMAP POP3 | Video |
| Older OutlookA large window offering “Manual setup or additional server types”. Outlook 2013 and Outlook 2016 that was never updated. | IMAP POP3 | Video |
| Outlook 2010A large window “Add New Account” offering “Manually configure server settings or additional server types”. Outlook 2010. | IMAP POP3 | Video |
| Outlook 2007A menu bar with “Tools” at the top, no “File” tab. Outlook 2007. | IMAP POP3 | Video |
| Outlook (new)With a gear icon at the top right. Preinstalled on new Windows devices. | IMAP POP3 | Video |
| Thunderbird (new)A window “Account Hub” that first asks only for your name and email address. Thunderbird 150 and newer. | IMAP POP3 | Video |
| Thunderbird (older)A tab “Set Up Your Existing Email Address” that also asks for the password. Thunderbird up to version 149. | IMAP POP3 | Video |
| Mac (macOS) | ||
| IMAP POP3 | Video | |
| New OutlookIn the “Outlook” menu at the top left, “Legacy Outlook” is not ticked. | IMAP POP3 | Video |
| Legacy OutlookIn the “Outlook” menu at the top left, “Legacy Outlook” is ticked. | IMAP POP3 | Video |
| Thunderbird (new)A window “Account Hub” that first asks only for your name and email address. Thunderbird 150 and newer. | IMAP POP3 | Video |
| Thunderbird (older)A tab “Set Up Your Existing Email Address” that also asks for the password. Thunderbird up to version 149. | IMAP POP3 | Video |
| iPhone / iPad | ||
| IMAP POP3 | Video | |
| Outlook | IMAP | Video |
| Android phone / tablet | ||
| Gmail | IMAP | Video |
| Outlook | IMAP | Video |
Frequently asked questions
Which server settings do I need for my euregio.net email account?
Incoming mail with IMAP: imap.mailprotect.be, port 993, SSL/TLS. Incoming mail with POP3: pop3.mailprotect.be, port 995, SSL/TLS. Outgoing mail (SMTP): smtp-auth.mailprotect.be, port 587, STARTTLS; alternatively port 465 with SSL/TLS. The user name is always your full email address.
What is my user name?
The username must be the full email address, for incoming and for outgoing mail.
Does my password change when I switch to the new servers?
No. You only change the server names and the user name. Your password stays the same and your emails are kept.
What is the difference between IMAP and POP3?
IMAP and POP3 are two ways of fetching email. The difference: with IMAP, mail stays on the server; with POP3, it is downloaded to one device. With IMAP, mail and folders stay on the server. You see the same on every device and in webmail. This is what we recommend. With POP3, mail is downloaded to this one device. Your folders then exist only on this device; other devices do not show them. POP3 makes sense if you want to keep all mail locally or your mailbox quota is limited.
What can I do if the setup does not work?
The username must be the full email address, for incoming and for outgoing mail. Password rejected? Check upper and lower case. It is your mailbox password – when switching servers, the same one as before. A certificate warning almost always means a typing error in the server name. You can reach us on +32 80 64 27 93 or at info@euregio.net.