Set up your email

← Back Windows 10 / 11 · Outlook (new) · POP3

Set up a new account

  1. 1

    Click the gear icon (“Settings”) at the top right. If no account is set up in Outlook yet, you see the window “Welcome to the new Outlook” instead: type your email address there, click “Continue” and go on with step 4.

    Outlook
    FileHomeViewHelp
  2. 2

    Click “Accounts” on the left, then “Add account”.

    Outlook
    • Settings
    • Accounts
    • Data files
    • General
    • Mail
    • Calendar
    • People
    • Copilot
    • Your accounts
    • Shared with me
    • Automatic replies
    • Signatures
    • Categories
    • Storage

    Your accounts

    Email accountsAdd account
    Additional Microsoft accountsAdd subscription
  3. 3

    Type your email address and click “Continue”.

    Outlook

    Add all your email accounts

    Outlook supports Microsoft 365, Gmail, Yahoo, iCloud, IMAP, and POP.

    Suggested accounts

    info@example.com
    Continue
  4. 4

    Outlook now shows a form titled “IMAP”. Click “Select provider” at the bottom and choose “POP” at the end of the list.

    Outlook

    Select your email provider

    info@example.com

    • Microsoft 365Office365, Exchange
    • Outlook.com@outlook.com, @live.com, @hotmail.com
    • Gmail
    • Yahoo
    • iCloud
    • IMAP
    • POP
    Cancel
  5. 5

    The form is now titled “POP”. Type your password. Do not click “Continue” yet: first switch “Show more” on. Switch “Use recommended settings” off. Then enter or correct: POP Incoming server pop3.mailprotect.be, Port 995, Secure connection type SSL / TLS (recommended). If there is a dot at the end of the server name, delete it.

    Do not accept the prefilled server names unchecked: Outlook often puts a dot at the end, and sign-in then fails.

    Outlook

    POP

    info@example.com

    Password *

    ••••••••

    Show more

    Use recommended settings

    POP Incoming server *pop3.mailprotect.bePort *995

    Secure connection type

    SSL / TLS (recommended)

    SMTP username *

    info@example.com

    SMTP password

    ••••••••

    Enter your SMTP password if it differs from your IMAP/POP password.

    SMTP Outgoing server *smtp-auth.mailprotect.bePort *587

    Secure connection type

    StartTLS
    ContinueSelect provider
  6. 6

    Further down: the SMTP username is your full email address. Under “SMTP password”, type your password again – the field looks filled in but is empty. Do this even though Outlook says below it that this is only needed if the password differs. SMTP Outgoing server smtp-auth.mailprotect.be, Port 587, Secure connection type StartTLS. Delete a dot at the end of the server name here too. Then click “Continue”.

    Outlook

    POP

    info@example.com

    Password *

    ••••••••

    Show more

    Use recommended settings

    POP Incoming server *pop3.mailprotect.bePort *995

    Secure connection type

    SSL / TLS (recommended)

    SMTP username *

    info@example.com

    SMTP password

    ••••••••

    Enter your SMTP password if it differs from your IMAP/POP password.

    SMTP Outgoing server *smtp-auth.mailprotect.bePort *587

    Secure connection type

    StartTLS
    ContinueSelect provider
  7. 7

    Outlook points out that your mail will be copied to the Microsoft cloud for this. Without agreeing, the account cannot be set up in the new Outlook. Click “Continue”.

    Outlook

    Sync your POP account

    info@example.com

    To add your POP account to Outlook, we need to sync your emails to the Microsoft Cloud. Any contacts and events you create in Outlook will be saved to the Microsoft Cloud. Learn more

    ContinueCancel
  8. 8

    Click “Done”. If Outlook says instead that this domain is not supported on POP and that you should use IMAP, a dot is still at the end of a server name. Click “Advanced Setup” there, choose “POP” again and delete the dot after both server names. Check your password too. You do not need an app password.

    Outlook

    Success!

    info@example.com

    Your emails are now synced. Learn More

    DoneAdd another account
  9. ✓

    Done

    Your settings at a glance

    Incoming server (POP3)pop3.mailprotect.be
    Port 995, SSL / TLS (recommended)
    Outgoing server (SMTP)smtp-auth.mailprotect.be
    Port 587, StartTLS
    UsernameYour full email address
    PasswordYour mailbox password

    If it does not work

    • The username must be the full email address, for incoming and for outgoing mail.
    • Password rejected? Check upper and lower case. It is your mailbox password – when switching servers, the same one as before.
    • Sending does not work? Try port 465 with SSL / TLS (recommended) for the outgoing server.
    • A certificate warning almost always means a typing error in the server name.
    • Receiving works but sending does not? Open “Settings” → “Accounts” → “Manage” → “Repair”. Type your password, switch “Show more” on and “Use recommended settings” off, type the password under “SMTP password” too and delete the dot at the end of the SMTP Outgoing server.

Modelled on Outlook (new) 1.2026. Your program may differ slightly.