← Back Windows 10 / 11 · Outlook 2010 · IMAP
Switch an existing account to the new servers
Office 2010 has not received security updates from Microsoft for years. Setup still works, but we strongly recommend moving to a current version.
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1
Click “File” at the top left.
FileHomeSend / ReceiveFolderView -
2
Click “Account Settings” and, in the menu, “Account Settings...” once more.
- Info
- Open
- Help
- Options
- Exit
Account Information
info@example.com+ Add AccountAccount Settings ▾ -
3
Select the account you want to switch and click “Change...”.
Do you have several mail accounts in this program? Each one has to be changed separately.
Account SettingsE-mail AccountsYou can add or remove an account. You can select an account and change its settings.E-mailData FilesRSS FeedsSharePoint ListsInternet CalendarsPublished CalendarsAddress BooksName Type info@example.com IMAP/SMTP -
4
This is what it looks like now: the servers are mailin.euregio.net and mailout.euregio.net, or relay.mailfilter.be twice, and the user name looks like eu123456. “Account Type” shows whether this account uses IMAP or POP3.
Do not delete the account. With POP3 your mail exists only on this device and would be lost.
Change AccountInternet E-mail SettingsEach of these settings are required to get your e-mail account working.User Information
Server Information
Logon Information
Remember password
Require logon using Secure Password Authentication (SPA)
Test Account Settings
Test Account Settings ...Test Account Settings by clicking the Next button
More Settings ... -
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Replace the incoming mail server with imap.mailprotect.be and the outgoing mail server (SMTP) with smtp-auth.mailprotect.be. As user name, enter your full e-mail address. The password stays the same.
Change AccountInternet E-mail SettingsEach of these settings are required to get your e-mail account working.User Information
Server Information
Logon Information
Remember password
Require logon using Secure Password Authentication (SPA)
Test Account Settings
Test Account Settings ...Test Account Settings by clicking the Next button
More Settings ... -
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Click “More Settings ...” at the bottom right.
Change AccountInternet E-mail SettingsEach of these settings are required to get your e-mail account working.User Information
Server Information
Logon Information
Remember password
Require logon using Secure Password Authentication (SPA)
Test Account Settings
Test Account Settings ...Test Account Settings by clicking the Next button
More Settings ... -
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Open the “Outgoing Server” tab. “My outgoing server (SMTP) requires authentication” must be ticked. Choose “Use same settings as my incoming mail server” – even if “Log on using” with a user name like eu123456 was set until now. Then switch to the “Advanced” tab.
Internet E-mail SettingsGeneralOutgoing ServerConnectionAdvancedMy outgoing server (SMTP) requires authentication
Use same settings as my incoming mail server
Log on using
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Incoming server (IMAP): 993, type of encrypted connection “SSL”. Outgoing server (SMTP): 465, type of encrypted connection “SSL” as well – not “Auto”. Click “OK”.
Internet E-mail SettingsGeneralOutgoing ServerConnectionAdvancedServer Port Numbers
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Leave “Test Account Settings by clicking the Next button” ticked. Click “Next >”. Outlook now checks the settings.
Change AccountInternet E-mail SettingsEach of these settings are required to get your e-mail account working.User Information
Server Information
Logon Information
Remember password
Require logon using Secure Password Authentication (SPA)
Test Account Settings
Test Account Settings ...Test Account Settings by clicking the Next button
More Settings ... -
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Both tasks must show “Completed”. Click “Close”.
Test Account SettingsCongratulations! All tests completed successfully. Click Close to continue.
✓ Log onto incoming mail server (IMAP) Completed ✓ Send test e-mail message Completed -
11
Outlook shows “Congratulations!”. Click “Finish”.
Change AccountCongratulations!
You have successfully entered all the information required to setup your account.
To close the wizard, click Finish.
Add another account...
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Your settings at a glance
Incoming server (IMAP) imap.mailprotect.be
Port 993, SSLOutgoing server (SMTP) smtp-auth.mailprotect.be
Port 465, SSLUsername Your full email address Password Your mailbox password If it does not work
- The username must be the full email address, for incoming and for outgoing mail.
- Password rejected? Check upper and lower case. It is your mailbox password – when switching servers, the same one as before.
- Sending does not work? Try port 587 with TLS for the outgoing server.
- A certificate warning almost always means a typing error in the server name.
- Could your program not connect before? Try again after changing the servers.
Modelled on Outlook 2010. Your program may differ slightly.