Set up your email

← Back Windows 10 / 11 · Outlook 2010 · IMAP

Set up a new account

Office 2010 has not received security updates from Microsoft for years. Setup still works, but we strongly recommend moving to a current version.

Step by step I would rather use POP3 I don’t know which Outlook I have

  1. 1

    Click “File” at the top left.

    Outlook
    FileHomeSend / ReceiveFolderView
  2. 2

    Click “Add Account”.

    Outlook
    • Info
    • Open
    • Print
    • Help
    • Options
    • Exit

    Account Information

    + Add Account
    Account Settings ▾
  3. 3

    At the bottom, choose “Manually configure server settings or additional server types” and click “Next >”.

    Outlook
    Add New Account
    Auto Account SetupConnect to other server types.

    E-mail Account

    Text Messaging (SMS)

    Manually configure server settings or additional server types

    < BackNext >Cancel
  4. 4

    Choose “Internet E-mail” and click “Next >”.

    Outlook
    Add New Account
    Choose Service

    Internet E-mail

    Connect to POP or IMAP server to send and receive e-mail messages.

    Microsoft Exchange or compatible service

    Connect and access e-mail messages, calendar, contacts, faxes and voice mail messages.

    Text Messaging (SMS)

    Connect to a mobile messaging service.

    < BackNext >Cancel
  5. 5

    Enter your name and your e-mail address. Account type: IMAP. Incoming mail server: imap.mailprotect.be. Outgoing mail server (SMTP): smtp-auth.mailprotect.be. As user name, enter your full e-mail address, and below it your password.

    Outlook
    Add New Account
    Internet E-mail SettingsEach of these settings are required to get your e-mail account working.

    User Information

    Server Information

    Logon Information

    Remember password

    Require logon using Secure Password Authentication (SPA)

    Test Account Settings

    Test Account Settings ...

    Test Account Settings by clicking the Next button

    More Settings ...
    < BackNext >Cancel
  6. 6

    Click “More Settings ...” at the bottom right.

    Outlook
    Add New Account
    Internet E-mail SettingsEach of these settings are required to get your e-mail account working.

    User Information

    Server Information

    Logon Information

    Remember password

    Require logon using Secure Password Authentication (SPA)

    Test Account Settings

    Test Account Settings ...

    Test Account Settings by clicking the Next button

    More Settings ...
    < BackNext >Cancel
  7. 7

    Open the “Outgoing Server” tab. Tick “My outgoing server (SMTP) requires authentication” and leave “Use same settings as my incoming mail server” selected. Then switch to the “Advanced” tab.

    Outlook
    Internet E-mail Settings
    GeneralOutgoing ServerConnectionAdvanced

    My outgoing server (SMTP) requires authentication

    Use same settings as my incoming mail server

    Log on using

    OKCancel
  8. 8

    Incoming server (IMAP): 993, type of encrypted connection “SSL”. Outgoing server (SMTP): 465, type of encrypted connection “SSL” as well – not “Auto”. Click “OK”.

    Outlook
    Internet E-mail Settings
    GeneralOutgoing ServerConnectionAdvanced

    Server Port Numbers

    OKCancel
  9. 9

    Leave “Test Account Settings by clicking the Next button” ticked. Click “Next >”. Outlook now checks the settings.

    Outlook
    Add New Account
    Internet E-mail SettingsEach of these settings are required to get your e-mail account working.

    User Information

    Server Information

    Logon Information

    Remember password

    Require logon using Secure Password Authentication (SPA)

    Test Account Settings

    Test Account Settings ...

    Test Account Settings by clicking the Next button

    More Settings ...
    < BackNext >Cancel
  10. 10

    Both tasks must show “Completed”. Click “Close”.

    Outlook
    Test Account Settings

    Congratulations! All tests completed successfully. Click Close to continue.

    Log onto incoming mail server (IMAP)Completed
    Send test e-mail messageCompleted
    Close
  11. 11

    Outlook shows “Congratulations!”. Click “Finish”.

    Outlook
    Add New Account

    Congratulations!

    You have successfully entered all the information required to setup your account.

    To close the wizard, click Finish.

    Add another account...

    < BackFinish
  12. ✓

    Done

    Your settings at a glance

    Incoming server (IMAP)imap.mailprotect.be
    Port 993, SSL
    Outgoing server (SMTP)smtp-auth.mailprotect.be
    Port 465, SSL
    UsernameYour full email address
    PasswordYour mailbox password

    If it does not work

    • The username must be the full email address, for incoming and for outgoing mail.
    • Password rejected? Check upper and lower case. It is your mailbox password – when switching servers, the same one as before.
    • Sending does not work? Try port 587 with TLS for the outgoing server.
    • A certificate warning almost always means a typing error in the server name.

Modelled on Outlook 2010. Your program may differ slightly.