Set up your email

← Back Mac (macOS) · New Outlook · POP3

Set up a new account

  1. 1

    Open Outlook. In the menu bar click “Tools”, then “Accounts...”.

    Outlook
    OutlookTools
    Accounts...
  2. 2

    Click “Add Account”.

    Accounts
    Accounts

    Accounts

    Mail Accounts

    + Add Account

  3. 3

    Type your email address and click “Continue”.

    Add Account

    Add an Account

    Enter your email address

    Email Addressinfo@example.com

    Continue
  4. 4

    Do not click the large button “Sign in”. Click “Not IMAP?” at the top right.

    Add Account

    Not IMAP?

    Setting up info@example.com

    For a better experience, your emails will be synced to the Microsoft Cloud.

    Sign in
  5. 5

    Choose “POP”.

    Add Account

    Choose the provider for
    info@example.com

    Microsoft 365Outlook.comExchange GoogleiCloudYahoo IMAPPOP
  6. 6

    Switch “Show Advanced Settings” on. Type your password under “POP Password”. Check: “POP Incoming Server” pop3.mailprotect.be, “Port” 995, below it Use SSL to connect (recommended). If there is a dot at the end of the server name, delete it.

    Add Account

    Not POP?

    POP

    Email Addressinfo@example.com

    POP Usernameinfo@example.com

    POP Password••••••••

    POP Incoming Serverpop3.mailprotect.bePort995

    Use SSL to connect (recommended)

    SMTP Usernameinfo@example.com

    SMTP Password

    SMTP Outgoing Serversmtp-auth.mailprotect.bePort587

    StartTLS

    Show Advanced Settings

    Add Account
  7. 7

    Check that “SMTP Username” shows your full email address, and type your password under “SMTP Password” – that field is empty. “SMTP Outgoing Server”: smtp-auth.mailprotect.be, “Port” 587, below it StartTLS. If there is a dot at the end of the server name, delete it. Then click “Add Account”. If Outlook then says it cannot sign in, check the user name, the password and whether a dot is still at the end of a server name. You do not need an app password.

    Add Account

    Not POP?

    POP

    Email Addressinfo@example.com

    POP Usernameinfo@example.com

    POP Password••••••••

    POP Incoming Serverpop3.mailprotect.bePort995

    Use SSL to connect (recommended)

    SMTP Usernameinfo@example.com

    SMTP Password••••••••

    SMTP Outgoing Serversmtp-auth.mailprotect.bePort587

    StartTLS

    Show Advanced Settings

    Add Account
  8. 8

    Outlook confirms the account and asks for a profile. You can skip that: click “Skip for now”.

    Add Account

    POP account has been added

    info@example.com

    Choose a profile for your new account

    A profile helps you organize all types of accounts in one place. You can set different themes and notification preferences for each profile.

    WorkPersonalSchoolFreelanceFamilyFinanceCustom

    Add another accountSkip for nowDone

  9. ✓

    Done

    Your settings at a glance

    Incoming server (POP3)pop3.mailprotect.be
    Port 995, Use SSL to connect (recommended)
    Outgoing server (SMTP)smtp-auth.mailprotect.be
    Port 587, StartTLS
    UsernameYour full email address
    PasswordYour mailbox password

    If it does not work

    • The username must be the full email address, for incoming and for outgoing mail.
    • Password rejected? Check upper and lower case. It is your mailbox password – when switching servers, the same one as before.
    • Sending does not work? Try port 465 with Use SSL to connect (recommended) for the outgoing server.
    • A certificate warning almost always means a typing error in the server name.

Modelled on Outlook for Mac 16.113. Your program may differ slightly.