Set up your email

← Back Mac (macOS) · New Outlook · IMAP

Set up a new account

Step by step I would rather use POP3

  1. 1

    Open Outlook. In the menu bar click “Tools”, then “Accounts...”.

    Outlook
    OutlookTools
    Accounts...
  2. 2

    Click “Add Account”.

    Accounts
    Accounts

    Accounts

    Mail Accounts

    + Add Account

  3. 3

    Type your email address and click “Continue”.

    Add Account

    Add an Account

    Enter your email address

    Email Addressinfo@example.com

    Continue
  4. 4

    Do not click the large button “Sign in”; click the link “Sync directly with IMAP” below it. Your mail then stays on our server and is not also copied to Microsoft, and the account can be changed later.

    Add Account

    Not IMAP?

    Setting up info@example.com

    For a better experience, your emails will be synced to the Microsoft Cloud.

    Learn More

    Sign in

    Sync directly with IMAP

  5. 5

    Switch “Show Advanced Settings” on.

    Add Account

    Not IMAP?

    IMAP

    Email Addressinfo@example.com

    IMAP Usernameinfo@example.com

    IMAP Password

    Show Advanced Settings

    Add Account
  6. 6

    Type your password under “IMAP Password”. Check: “IMAP Incoming Server” imap.mailprotect.be, “Port” 993, below it Use SSL to connect (recommended).

    Add Account

    Not IMAP?

    IMAP

    Email Addressinfo@example.com

    IMAP Usernameinfo@example.com

    IMAP Password••••••••

    IMAP Incoming Serverimap.mailprotect.bePort993

    Use SSL to connect (recommended)

    SMTP Username

    SMTP Password

    SMTP Outgoing Serversmtp-auth.mailprotect.bePort587

    StartTLS

    Show Advanced Settings

    Add Account
  7. 7

    Type your full email address under “SMTP Username” and your password under “SMTP Password” – both fields are empty. “SMTP Outgoing Server”: smtp-auth.mailprotect.be, “Port” 587, below it StartTLS. If there is a dot at the end of the server name, delete it. Then click “Add Account”. If Outlook then says it cannot sign in, check the user name, the password and whether a dot is still at the end of a server name. You do not need an app password.

    Add Account

    Not IMAP?

    IMAP

    Email Addressinfo@example.com

    IMAP Usernameinfo@example.com

    IMAP Password••••••••

    IMAP Incoming Serverimap.mailprotect.bePort993

    Use SSL to connect (recommended)

    SMTP Usernameinfo@example.com

    SMTP Password••••••••

    SMTP Outgoing Serversmtp-auth.mailprotect.bePort587

    StartTLS

    Show Advanced Settings

    Add Account
  8. 8

    Outlook confirms the account and asks for a profile. You can skip that: click “Skip for now”.

    Add Account

    IMAP account has been added

    info@example.com

    Choose a profile for your new account

    A profile helps you organize all types of accounts in one place. You can set different themes and notification preferences for each profile.

    WorkPersonalSchoolFreelanceFamilyFinanceCustom

    Add another accountSkip for nowDone

  9. ✓

    Done

    Your settings at a glance

    Incoming server (IMAP)imap.mailprotect.be
    Port 993, Use SSL to connect (recommended)
    Outgoing server (SMTP)smtp-auth.mailprotect.be
    Port 587, StartTLS
    UsernameYour full email address
    PasswordYour mailbox password

    If it does not work

    • The username must be the full email address, for incoming and for outgoing mail.
    • Password rejected? Check upper and lower case. It is your mailbox password – when switching servers, the same one as before.
    • Sending does not work? Try port 465 with Use SSL to connect (recommended) for the outgoing server.
    • A certificate warning almost always means a typing error in the server name.

Modelled on Outlook for Mac 16.113. Your program may differ slightly.