← Back Windows 10 / 11 · Outlook (new) · IMAP
Set up a new account
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1
Click the gear icon (“Settings”) at the top right. If no account is set up in Outlook yet, you see the window “Welcome to the new Outlook” instead: type your email address there, click “Continue” and go on with step 4.
FileHomeViewHelp -
2
Click “Accounts” on the left, then “Add account”.
- Settings
- Accounts
- Data files
- General
- Calendar
- People
- Copilot
- Your accounts
- Shared with me
- Automatic replies
- Signatures
- Categories
- Storage
Your accounts
Email accountsAdd accountAdditional Microsoft accountsAdd subscription -
3
Type your email address and click “Continue”.
Add all your email accounts
Outlook supports Microsoft 365, Gmail, Yahoo, iCloud, IMAP, and POP.
Suggested accounts
info@example.com -
4
Type your password. Do not click “Continue” yet: first switch “Show more” on.
IMAP
info@example.com
Password *
••••••••Forgot password?
Show more
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5
Switch “Use recommended settings” off. Then enter or correct: IMAP Incoming server imap.mailprotect.be, Port 993, Secure connection type SSL / TLS (recommended). If there is a dot at the end of the server name, delete it.
Do not accept the prefilled server names unchecked: Outlook often puts a dot at the end, and sign-in then fails.
IMAP
info@example.com
Password *
••••••••Forgot password?
Show more
Use recommended settings
IMAP Incoming server *imap.mailprotect.bePort *993Secure connection type
SSL / TLS (recommended)SMTP username *
info@example.comSMTP password
••••••••Enter your SMTP password if it differs from your IMAP/POP password.
SMTP Outgoing server *smtp-auth.mailprotect.bePort *587Secure connection type
StartTLS -
6
Further down: the SMTP username is your full email address. Under “SMTP password”, type your password again – the field looks filled in but is empty. Do this even though Outlook says below it that this is only needed if the password differs. SMTP Outgoing server smtp-auth.mailprotect.be, Port 587, Secure connection type StartTLS. Delete a dot at the end of the server name here too. Then click “Continue”.
IMAP
info@example.com
Password *
••••••••Forgot password?
Show more
Use recommended settings
IMAP Incoming server *imap.mailprotect.bePort *993Secure connection type
SSL / TLS (recommended)SMTP username *
info@example.comSMTP password
••••••••Enter your SMTP password if it differs from your IMAP/POP password.
SMTP Outgoing server *smtp-auth.mailprotect.bePort *587Secure connection type
StartTLS -
7
Outlook points out that your mail will be copied to the Microsoft cloud for this. Without agreeing, the account cannot be set up in the new Outlook. Click “Continue”.
Sync your IMAP account
info@example.com
To add your IMAP account to Outlook, we need to sync your emails to the Microsoft Cloud. Any contacts and events you create in Outlook will be saved to the Microsoft Cloud. Learn more
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8
Click “Done”. If an error message appears instead, a dot is usually still at the end of a server name. Click “Advanced Setup” there and choose “IMAP”. Type your password, switch “Show more” on and delete the dot after both server names – otherwise the same error comes back. You do not need an app password.
Success!
info@example.com
Your emails are now synced. Learn More
Get Outlook Mobile, too
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✓
Done
Your settings at a glance
Incoming server (IMAP) imap.mailprotect.be
Port 993, SSL / TLS (recommended)Outgoing server (SMTP) smtp-auth.mailprotect.be
Port 587, StartTLSUsername Your full email address Password Your mailbox password If it does not work
- The username must be the full email address, for incoming and for outgoing mail.
- Password rejected? Check upper and lower case. It is your mailbox password – when switching servers, the same one as before.
- Sending does not work? Try port 465 with SSL / TLS (recommended) for the outgoing server.
- A certificate warning almost always means a typing error in the server name.
- Receiving works but sending does not? Open “Settings” → “Accounts” → “Manage” → “Repair”. Type your password, switch “Show more” on and “Use recommended settings” off, type the password under “SMTP password” too and delete the dot at the end of the SMTP Outgoing server.
Modelled on Outlook (new) 1.2026. Your program may differ slightly.