Set up your email

← Back Mac (macOS) · Legacy Outlook · POP3

Switch an existing account to the new servers

  1. 1

    Open Outlook. In the menu bar click “Tools”, then “Accounts...”.

    Outlook
    OutlookTools
    Accounts...
  2. 2

    Click the account you want to change on the left.

    Do you have several mail accounts in this program? Each one has to be changed separately.

    Accounts

    info@example.com

    +−

    info@example.comPOP Account

    Account description:info@example.com Personal information
    Full name:John Doe E-mail address:info@example.com Server information
    User name:eu123456 Password:•••••••• Incoming server:mailin.euregio.net:995 Override default port Use SSL to connect (recommended) Outgoing server:mailout.euregio.net:25 Override default port Use SSL to connect (recommended) More Options...

    Advanced...

  3. 3

    This is how it looks now: “Incoming server” shows mailin.euregio.net or relay.mailfilter.be, “Outgoing server” mailout.euregio.net or relay.mailfilter.be; the user name looks like eu123456. Below the account name you see whether it is an IMAP or a POP account.

    Do not delete the account. With POP3 your mail exists only on this device and would be lost.

    Accounts

    info@example.com

    +−

    info@example.comPOP Account

    Account description:info@example.com Personal information
    Full name:John Doe E-mail address:info@example.com Server information
    User name:eu123456 Password:•••••••• Incoming server:mailin.euregio.net:995 Override default port Use SSL to connect (recommended) Outgoing server:mailout.euregio.net:25 Override default port Use SSL to connect (recommended) More Options...

    Advanced...

  4. 4

    Type your full email address under “User name” and pop3.mailprotect.be under “Incoming server”. “Use SSL to connect (recommended)” below it stays ticked.

    Accounts

    info@example.com

    +−

    info@example.comPOP Account

    Account description:info@example.com Personal information
    Full name:John Doe E-mail address:info@example.com Server information
    User name:info@example.com Password:•••••••• Incoming server:pop3.mailprotect.be:995 Override default port Use SSL to connect (recommended) Outgoing server:mailout.euregio.net:25 Override default port Use SSL to connect (recommended) More Options...

    Advanced...

  5. 5

    Under “Outgoing server”: smtp-auth.mailprotect.be. Tick “Override default port” below it and type 587 to the right of the server name. “Use SSL to connect (recommended)” stays ticked. Then click “More Options...”.

    Accounts

    info@example.com

    +−

    info@example.comPOP Account

    Account description:info@example.com Personal information
    Full name:John Doe E-mail address:info@example.com Server information
    User name:info@example.com Password:•••••••• Incoming server:pop3.mailprotect.be:995 Override default port Use SSL to connect (recommended) Outgoing server:smtp-auth.mailprotect.be:587 Override default port Use SSL to connect (recommended) More Options...

    Advanced...

  6. 6

    In the small window, under “Authentication”, “Use Incoming Server Info” must be selected. Click “OK”.

    Accounts
    Settings for:smtp-auth.mailprotect.be Authentication:Use Incoming Server Info User name: Password:
    Unqualified domain:

    CancelOK

  7. 7

    Close the window. Outlook saves the changes by itself.

    Accounts

    info@example.com

    +−

    info@example.comPOP Account

    Account description:info@example.com Personal information
    Full name:John Doe E-mail address:info@example.com Server information
    User name:info@example.com Password:•••••••• Incoming server:pop3.mailprotect.be:995 Override default port Use SSL to connect (recommended) Outgoing server:smtp-auth.mailprotect.be:587 Override default port Use SSL to connect (recommended) More Options...

    Advanced...

  8. Your settings at a glance

    Incoming server (POP3)pop3.mailprotect.be
    Port 995, Use SSL to connect (recommended)
    Outgoing server (SMTP)smtp-auth.mailprotect.be
    Port 587, Use SSL to connect (recommended)
    UsernameYour full email address
    PasswordYour mailbox password

    If it does not work

    • The username must be the full email address, for incoming and for outgoing mail.
    • Password rejected? Check upper and lower case. It is your mailbox password – when switching servers, the same one as before.
    • Sending does not work? Try port 465 with Use SSL to connect (recommended) for the outgoing server.
    • A certificate warning almost always means a typing error in the server name.
    • Could your program not connect before? Try again after changing the servers.

Modelled on Outlook for Mac 16.113 (Legacy). Your program may differ slightly.