← Back iPhone / iPad · Mail · IMAP
Set up a new account
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1
Open “Settings”, then “Apps” and “Mail”, and tap “Mail Accounts”. (On older devices, up to iOS 17: “Settings” → “Mail” → “Accounts”.)
MailMailMail Accounts1 › -
2
Tap “Add Account”.
Mail AccountsAccounts
iCloudMail›Add Account›Fetch New Data› -
3
Enter your email address. Then do not tap “Next”; tap “choose from a list.” below instead.
NextAdd AccountEnter your email address
info@example.comSign in to your mail account provider or choose from a list.
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4
At the very bottom, tap “Add Other Account…”.
Add AccountChoose your provider
iCloudMicrosoft ExchangeGoogleyahoo!Aol.Outlook.comAdd Other Account… -
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Tap “Mail Account”.
Add AccountChoose your provider
iCloudMicrosoft ExchangeGoogleyahoo!Aol.Outlook.comMail AccountCalDAV AccountSubscribed CalendarCardDAV Account -
6
Enter your name, your email address, your password and a description. Tap “Next”.
CancelNew AccountNextNameJohn DoeEmailinfo@example.comPassword••••••••DescriptionWork -
7
Choose IMAP at the top. Under “Incoming Mail Server”: host name imap.mailprotect.be, your full email address as user name, and your password. If the “Host Name” field already contains something else, such as your name, replace it.
CancelNew AccountNextIMAPPOPNameJohn DoeEmailinfo@example.comDescriptionWorkIncoming Mail Server
Host Nameimap.mailprotect.beUser Nameinfo@example.comPassword••••••••Outgoing Mail Server
Host Namesmtp-auth.mailprotect.beUser Nameinfo@example.comPassword•••••••• -
8
Under “Outgoing Mail Server”: host name smtp-auth.mailprotect.be, again your full email address as user name – and your password once more.
The user name and password for the outgoing mail server must be filled in, even if the field says “Optional” or looks empty. Otherwise you can receive mail but not send it.
CancelNew AccountNextIMAPPOPNameJohn DoeEmailinfo@example.comDescriptionWorkIncoming Mail Server
Host Nameimap.mailprotect.beUser Nameinfo@example.comPassword••••••••Outgoing Mail Server
Host Namesmtp-auth.mailprotect.beUser Nameinfo@example.comPassword•••••••• -
9
Tap “Next”. The device now checks the settings; this can take a moment.
CancelNew AccountNextIMAPPOPNameJohn DoeEmailinfo@example.comDescriptionWorkIncoming Mail Server
Host Nameimap.mailprotect.beUser Nameinfo@example.comPassword••••••••Outgoing Mail Server
Host Namesmtp-auth.mailprotect.beUser Nameinfo@example.comPassword•••••••• -
10
Only if this message appears: tap “No”. Confirm any further message with “OK”, check both host names for typing errors and tap “Next” again. If the message does not appear, simply continue.
VerifyingCannot Connect Using SSLDo you want to try setting up the account without SSL?
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11
Tap “Save”.
CancelIMAPSaveMailNotes -
✓
Done
Your settings at a glance
Incoming server (IMAP) imap.mailprotect.be
Port 993, “Use SSL” onOutgoing server (SMTP) smtp-auth.mailprotect.be
Port 587, “Use SSL” onUsername Your full email address Password Your mailbox password If it does not work
- The username must be the full email address, for incoming and for outgoing mail.
- Password rejected? Check upper and lower case. It is your mailbox password – when switching servers, the same one as before.
- Sending does not work? Try port 465 with “Use SSL” on for the outgoing server.
- A certificate warning almost always means a typing error in the server name.
Modelled on iOS 26. Your program may differ slightly.