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Frequently asked questions

Which server settings do I enter in Gmail?

Incoming mail (IMAP): imap.mailprotect.be, port 993, SSL/TLS. Outgoing mail (SMTP): smtp-auth.mailprotect.be, port 465, SSL/TLS; alternatively port 587 with STARTTLS. The user name is always your full email address.

Can I also use POP3 in Gmail?

Our guide for Gmail sets the account up as IMAP. If you need POP3, please call us.

Does my password change when I switch to the new servers?

No. You only change the server names and the user name. Your password stays the same and your emails are kept.